Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for choosing RONAQ.

We are committed to delivering your order safely and efficiently.

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

We currently ship across:

Additional countries may be added in the future.

Estimated delivery times:

2–5 Business Days

1–4 Business Days

Please note that delivery times are estimates and may vary during peak periods, holidays, or due to circumstances beyond our control.

Shipping fees are calculated at checkout based on your delivery location.

Free shipping promotions may be offered from time to time and will be clearly displayed on our website.

Once your order has been shipped, you will receive a confirmation email containing tracking information, where available.

While we work with trusted delivery partners, RONAQ is not responsible for delays caused by:

Customers are responsible for providing accurate shipping details.

If an incorrect address is provided, additional shipping charges may apply for re-delivery.

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date.

We will work with the shipping provider to investigate and resolve the issue as quickly as possible.

For any shipping-related inquiries:

RONAQ

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